By Heather Landi 0
September 23, 2024
Source: Fierce Healthcare
Photo Source: Unsplash,
In the complaint, Particle Health argues that Epic violated the Sherman Act by "leveraging its chokehold over EHRs to coerce Particle’s customers—both its newer payer customers and its older healthcare provider customers—into ending their relationships with Particle.
Because Epic is the dominant supplier of EHRs to third parties, nearly every one of Particle’s customers using its platform must request patients' medical records from Epic, the company claims.
The health IT giant also used its "EHR monopoly to cut off customer access to EHRs and only resume sharing of records if the customer agreed to not use Particle's platform," the company alleges in the complaint.
Epic also "slow-walked" approvals of access to records, which obstructed Particle’s onboarding of new customers and expansion of its relationships with existing customer, the company argued in the lawsuit.
Particle Health executives allege Epic has used a "multi-tentacled approach to try to squash Particle," including cutting off access to data for Particle’s customers, launching a smear campaign and "tying up Particle resources with a manufactured dispute," which was brought to Carequality, a private body overseeing interoperability.
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