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Social media giants will be forced to help users block trolls in new clampdown on poisonous posts


By Naomi Nix February 24, 2022

Source: Daily Mail

Photo Source: Unsplash, Fa Trinca


Users will be able to block anonymous unverified accounts in a new crackdown

  • These new measures have been added to the upcoming Online Safety Bill

  • Individuals will be allowed to choose whether to join the verification process

Social media users will be given new powers to control who can interact with them under a major crackdown on hate-filled internet trolls.


Platforms like Facebook and Twitter will by law have to give users the tools to block anonymous unverified accounts.


Users will also be given the option to verify themselves. The onus will be on the firms to find a suitable verification method, but it could range from taking a selfie to providing proof of a passport or driving licence.


The new measures have been added to the upcoming Online Safety Bill, which will impose a duty of care on tech companies to protect users.


However, individuals will be allowed to choose whether to join the verification process – despite calls from some campaigners to make it a requirement.


Ministers were concerned it could jeopardise the safety of vulnerable users. Online anonymity can be crucial for domestic abuse victims, activists living in authoritarian countries and young people exploring their sexuality.


The Government has also announced a measure that will force platforms to provide adult users with tools to block 'legal but harmful content' such as racist abuse and Covid disinformation.


This could include allowing users to turn on settings that would stop them receiving recommendations on certain topics or place sensitivity screens over that content.

The Department for Digital, Culture, Media and Sport (DCMS) said the new measures would 'put more power in the hands' of social media users by giving them more choice over who they communicate with.


Digital Secretary Nadine Dorries said: 'Tech firms have a responsibility to stop anonymous trolls polluting their platforms.


'We have listened to calls for us to strengthen our new online safety laws and are announcing new measures to put greater power in the hands of social media users themselves.


'People will now have more control over who can contact them and be able to stop the tidal wave of hate served up to them by rogue algorithms.'


It comes after calls from MPs, footballers and celebrities to take action on internet trolls after highlighting the horrific abuse they suffered.


The Government has already announced tougher punishments for trolls, with those found guilty of the worst abuse facing up to five years in prison under the new Bill.

The latest measures will only apply to the biggest social media platforms deemed 'category one' such as Facebook, Twitter and Instagram as they pose the severest risk.

Watchdog Ofcom will be given the power to fine them up to 10 per cent of annual global turnover for any breach or even block the sites from being used in the UK.


A DCMS spokesman said of the new measures: 'While this will not prevent anonymous trolls posting abusive content in the first place – providing it is legal and does not contravene the platform's terms and conditions – it will stop victims being exposed to it and give them more control over their online experience.'


The Bill will also force social media giants to remove illegal content such as child sexual abuse imagery, the promotion of suicide, hate crimes and incitement to terrorism.


But there is a growing list of toxic content and behaviour on social media which falls below the threshold of a criminal offence which still causes significant harm.


The spokesman added: 'Much of this is already expressly forbidden in social networks' terms and conditions, but too often it is allowed to stay up.' Firms will have to make tools available that will allow users to block this on news feeds.


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