May 24, 2023
Source: JD Supra
Photo Source: Unsplash,
On May 13, 2023, Sentara Healthcare posted a “Data Incident Notice” on its website after learning that a data breach at R&B Corporation of Virginia, which does business under the name Credit Control Corporation, compromised confidential information belonging to Sentara patients. Based on an official filing from Credit Control Corporation (“CCC”), the incident resulted in an unauthorized party gaining access to patients’ names, addresses, Social Security numbers, account numbers, account balances, and dates of service. After confirming that consumer data was leaked, Sentara began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.
If you received a data breach notification from Sentara Healthcare or R&B Corporation of Virginia (Credit Control Corporation), it is essential you understand what is at risk and what you can do about it. If you’ve never heard of Credit Control Corporation, it is because Sentara outsourced the handling of your account to the company. However, as a result, your information may be in the hands of hackers looking to steal your identity. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Sentara Healthcare / Credit Control Corp. data breach, please see our recent piece on the topic here.
What We Know So Far About the Sentara Healthcare / Credit Control Corporation Breach News of the Sentara Healthcare data breach is still fresh; however, what we know at this point comes from Credit Control Corporation’s filing with the Attorney General of Maine. CCC also posted notice of the breach on its website. According to this source, on March 7, 2023, CCC detected suspicious activity on its IT system. In response, CCC isolated the affected systems and began working with third-party data security professionals to investigate the incident in hopes of learning what, if any, confidential consumer data was leaked.
On March 14, 2023, CCC confirmed that the suspicious activity was due to unauthorized activity. Further investigation revealed that an unauthorized party was able to access and copy certain files containing confidential consumer data from the company’s computer system between March 2, 2023 and March 7, 2023. Some of these files contained information belonging to Sentara Healthcare patients.
Upon discovering that sensitive consumer data was made available to an unauthorized party, CCC began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, Social Security number, account number, account balance, and dates of service.
On May 13, 2023, Sentara Healthcare posted notice of the breach on its website. And that same day, CCC sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.
About Sentara Healthcare
Sentara Healthcare is a large healthcare system based out of Norfolk, Virginia. Sentara operates 12 hospitals in Virginia and Northeastern North Carolina, including:
Sentara Albemarle Medical Center
Sentara Careplex Hospital
Sentara Halifax Regional Hospital
Sentara Heart Hospital
Sentara Lake Ridge
Sentara Leigh Hospital
Sentara Martha Jefferson Hospital
Sentara Norfolk General Hospital
Sentara Northern Virginia Medical Center
Sentara Obici Hospital
Sentara Princess Anne Hospital
Sentara RMH Medical Center
Sentara Virginia Beach General Hospital
Sentara Williamsburg Regional Medical Center
In addition, the Sentara Health Plans division serves the needs of more than 1.2 million patients in Virginia and Florida. Sentara Healthcare employs more than 30,000 people and generates approximately $4.4 billion in annual revenue.
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