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Jakarta Smart City at Techxcon 2025: Building a Sustainable City - Intergrations


By Eva Simorangkir &

Aditya Gagat Hanggara

14 Feb 2025

Photo / Image Source: Unsplash,

JAKI Super-App: Integrating Public Services on a Single Platform 

As a concrete example of smart city implementation, Mubarok highlighted the role of the JAKI  (Jakarta Kini) super-app. This integrated digital platform, developed by the Jakarta Provincial Government, brings together more than 50 public services. “JAKI has been used by over 4 million users and serves as the backbone of Jakarta’s digital public services,” said Mubarok.  

JAKI was designed to address urban challenges such as fragmented data, unintegrated services, and inefficiencies in city management. With a data-driven approach, JAKI provides a one-stop solution for accessing weather updates, citizen reporting, air quality monitoring, as well as healthcare and education services.   



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