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Writer's pictureShidonna Raven

Growing tensions between Epic and Particle Health


September 23, 2024

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Growing tensions between Epic and Particle Health

Starting last year, Particle expanded its services to payers to assist so-called "pay-viders" with accessing patients records for “secondary” purposes more typically associated with health insurance, like population health analytics or processing claim, which is allowed under HIPAA and the rules of health information networks, the company said in the lawsuit. This new payer market put Particle on a "meteoric growth path," the company claims.


Tensions between the two companies ramped up earlier this year when Epic cut off data requests from some Particle Health customers, citing concerns about potentially inappropriate disclosures of protected health information and privacy risks to patients’ medical data, according to a notice sent to Epic customers April 10. 


Particle Health alleges that over the past year, Epic has "not only engaged in anticompetitive behavior but has purposefully blocked the exchange of patient information."


"Doctors need the full medical records of their patients, and this lawsuit represents more than just a business dispute. It's about medical ethics and protecting patients' rights to their health data," Particle Health executives wrote in a press release.


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