We highly value our customers and the service and quality of our products. We choose choice natural fibers or fabrics such as cottons, silks, wools and cashmere. We also use natural (animal, plant and oil-based) fibers and fabrics, particularly in our knits - so we can be sure that you are warm in the winter / fall season and cool in the spring / summer season. All of our products are hand knitted, crocheted or custom crafted with a high attention to detail. We promise to take our time in crafting your sheek, BOLD and Timeless garment or heirloom. They are all designed with longevity in mind. Enjoy and feel free to contact with any questions or concerns. Be sure to ask All the questions you have, there are No Returns, Refunds or Exchanges. Thank you.